Drive Mode Terms

These terms govern the use of drive mode («Drive with us») of the Viaje Rentable app to take trips that passengers request from the Viaje Rentable Pasajeros app. They are an agreement between you, as a driver, and Viaje Rentable:

The service is provided by Viaje Rentable, the trade name of its sole owner, CUIT 23-39066620-9, Irala 106, Ciudad Autónoma de Buenos Aires, Argentina. Email: contacto@viajerentable.com.ar.

By turning drive mode on you accept them. The profitability tool in the same app has its own terms, and its offer reader stays off while you use drive mode.

Viaje Rentable provides a technology intermediation service: its app connects passengers who request trips with drivers who accept them. Viaje Rentable does not provide transport services. The service works only in the enabled areas the app shows and when it is open in your area.

You are an independent driver: you are not an employee, agent or partner of Viaje Rentable, and there is no employment relationship between you and Viaje Rentable. You decide when to go online and which trips to accept. You provide the transport, with your vehicle and under your own responsibility, and the transport contract is between you and the passenger.

To receive trips you must:

• Be 18 or older, or the higher age that the transport rules of your jurisdiction require.
• Verify your identity with Didit.
• Register the vehicle you work with and have its registration card (cédula verde or azul) approved.
• Have approved your professional driving licence, a recent criminal record certificate from the Registro Nacional de Reincidencia, the vehicle inspection (VTV) and insurance, and your profile photo.
• Meet what the transport rules of your jurisdiction require of drivers and vehicles.

Some requirements apply from the start and others within the period the app tells you, where you also see what is missing. We may check them before enabling you and at any time afterwards. They may change by area and with the regulations: the ones in force are those the app shows.

Your account is personal and non-transferable: you may have only one, and you must not lend it or let anyone else drive with it. The data and documents you upload must be true and current, and you are responsible for what is done with your account.

To go online we may ask you to verify your identity with the camera. You must do the check yourself, and it needs your express consent: without it you cannot go online. How it works is explained in Annex I of the Drive Mode Privacy Policy.

To protect your account we may limit check attempts or ask you for other verifications.

• While you are online we offer you trips, and you decide whether to accept them. To choose who gets each offer we take several factors into account, such as how close you are to the pickup.
• Before accepting you see the estimated fare, distance and duration of the trip, how long it takes you to reach the pickup, the passenger's rating and whether they verified their identity.
• Until the trip starts you see only the area of the destination; the full address, when it starts.
• You must make the trip in order: pickup, stops and destination. If the passenger asks for a change and you accept it, the fare is recalculated.
• You can cancel a trip you accepted, giving the reason, until it starts; once in progress it cannot be cancelled. Your cancellations show in your stats in the app.

Viaje Rentable calculates the fare of each trip with the current tariff of the area and category. The passenger sees a quote before requesting; the final fare may vary with the actual route, tolls and waiting at the pickup, and the app shows you its breakdown.

The passenger pays you in cash or by transfer, directly: Viaje Rentable does not collect, receive or hold that money. At the end of the trip you must confirm in the app whether you were paid, and until then you cannot receive another trip. If you report that you were not paid, we review it.

Today Viaje Rentable charges you nothing for using drive mode: there is no commission, fee or charge per trip. If we start charging for its use in the future, we will tell you in the app before it applies, with its price and how it is paid, so you can decide whether to keep using it. The Premium subscription and Premium Days belong to the profitability tool and are not used in drive mode.

Since you provide the transport, it is up to you to:

• Keep your licence and your vehicle's documents current, and work with the vehicle and plate you registered.
• Have current insurance that covers your vehicle and the transport of passengers. Viaje Rentable gives you no insurance: not for you, your vehicle or the passengers.
• Register with the relevant tax authorities and pay the taxes of your activity.
• Give the passenger the receipt or invoice the law requires. Viaje Rentable issues no receipts for trips.
• Follow traffic rules and answer for the trip and for any damage you cause.
• Settle directly with the passenger any damage or dirt they cause in your vehicle: Viaje Rentable charges no damage or cleaning fees, but you can tell us with a trip report.

You must not:

• Upload false or altered data or documents, or someone else's, or have more than one account.
• Drive under the influence of alcohol or drugs, or carry weapons during trips.
• Harass, threaten or discriminate against a passenger, or retaliate for a report or a rating.
• Refuse to carry a person with a disability or their assistance dog.
• Offer or accept trips with the passenger outside the app, or charge more than the fare the app shows.
• Use or share the passenger's data for anything other than the trip.
• Use your phone in a way that puts driving at risk.
• Use the SOS button, reports or ratings in bad faith, or use the app in a way that harms the service or other people.

Drive mode has safety features, such as the SOS button, the people who follow you and checks during trips (see the Drive Mode Privacy Policy). We offer them on a best-efforts basis and they do not replace emergency services: in an emergency, call 911.

After each trip the passenger rates you and you rate them. Passengers see your average, and only our team reads the comments. A rating cannot be changed or deleted. Ratings help us look after the quality of the service and, on their own, do not suspend or block your account.

We may limit your access, suspend or block your account if you stop meeting the requirements or these terms, if someone else uses it, or while we review a safety problem. If a required document is missing, expires or is rejected, the app shows you which one and why.

When we suspend or block your account we tell you the reason. If you disagree, you can ask for a review by writing to contacto@viajerentable.com.ar: a person on our team reviews it and decides.

You can stop using drive mode whenever you want and ask to close your account through the Account deletion procedure.

We do not guarantee that trips will be available, a level of income, or that the service will work without interruptions. Navigation, routes and estimated times are guidance: always drive according to the signs and the traffic.

To the fullest extent permitted by law, the app is provided «as is», without warranties of any kind, and we are not liable for indirect damages. You answer to Viaje Rentable for claims caused by your breaches of these terms or of the law.

We give you a personal, limited, revocable and non-transferable licence to use the app under these terms. The app, its brand and its content belong to Viaje Rentable: you may not copy, modify or decompile it, or extract its data by automated means.

The processing of your data is governed by the Drive Mode Privacy Policy, which is part of these terms.

Data controller: Viaje Rentable, the trade name of its sole owner, CUIT 23-39066620-9, Irala 106, Ciudad Autónoma de Buenos Aires, Argentina. Email: contacto@viajerentable.com.ar.

You can ask us for access to your personal data and for its rectification, update or deletion (Argentine Law 25.326, sections 14 to 16) by writing to contacto@viajerentable.com.ar from the email address you signed in with. You can also withdraw a consent you gave us; without it you may not be able to use the feature that needs it.

The owner of personal data has the right to access it free of charge at intervals of no less than six months, unless a legitimate interest is shown, as set out in section 14, subsection 3 of Law No. 25.326.

The Agencia de Acceso a la Información Pública (AAIP, the Argentine Agency for Access to Public Information), as the supervisory authority of Law No. 25.326, has the power to handle the complaints and claims filed by anyone whose rights are affected by a breach of the rules in force on personal data protection.

We may change these terms. Before a change takes effect we tell you in the app and publish the new version on this page. If you disagree, you can stop using drive mode and close your account; if you keep using it after the change takes effect, you accept it.

We send you notices through the app or by email to your account's address. If a clause is invalid, the rest remains in force. You may not assign your account or these terms. We are not liable for breaches caused by unforeseeable circumstances or force majeure. Third-party services you use with the app, such as navigation apps or Didit, are governed by their own terms.

These terms are governed by the laws of the Argentine Republic. If you have a claim, write to us first at contacto@viajerentable.com.ar to try to resolve it. Any dispute will be submitted to the ordinary courts of the Autonomous City of Buenos Aires.

For questions about these terms, write to us at contacto@viajerentable.com.ar.