Privacy Policy

This policy covers the profitability tool of the Viaje Rentable app (reading offers from other apps, the bubble with the analysis, the calculator, avoid zones, Premium and Premium Days) and this website. Drive mode in the same app, for taking Viaje Rentable passenger trips, and the Viaje Rentable Pasajeros app have their own policies. You can find them in Viaje Rentable privacy and terms.

Viaje Rentable consists of an Android application ("the App") and a website at https://viajerentable.com.ar. This policy explains what information they handle, how they use it and how they protect it.

By installing the App or using the site you accept the terms described here.

Data controller: Viaje Rentable, the trade name of its sole owner, CUIT 23-39066620-9, Irala 106, Ciudad Autónoma de Buenos Aires, Argentina. Email: contacto@viajerentable.com.ar.

The App uses the Android Accessibility Service to read the text content of rideshare driver app screens while those apps are in the foreground. This includes:

• Trip offer price
• Trip distance and duration
• Distance and wait time to the passenger

Some rideshare apps show the offer as an image instead of text (for example DiDi). In those cases the App reads the text from that image directly on your device. The image never leaves your phone.

Everything read from the screen is processed on your phone and, in normal use of the App, is not sent to any server. The only exceptions are: (a) the anonymous offer data, which may be shared as described in Section 5; (b) if you contact Support from the App, the attached diagnostics report may include recently captured on-screen offer text, to help us troubleshoot detection issues; and (c) if you enable Avoid zones (a Premium feature), the pickup and/or drop-off address shown in the offer is sent to the Android geocoding service to determine whether the trip falls inside a zone you defined. Only that address text is sent — never your identity and never your location — and only for the trip ends your zones actually need to check.

Diagnostics reports when contacting Support: when you submit a support request from the App, a diagnostics report is attached with your device model and operating system version, your in-App settings, recent offer-detection attempts — including the on-screen text captured from rideshare apps — and recent technical logs. This report is sent to our support inbox and is used solely to resolve the issue you report.

• Trip history: record of analyzed offers. You can disable it in Settings.
• User settings: profitability thresholds, vehicle data, overlay and privacy preferences.
• Fuel price cache: last price obtained, so we don't have to look it up every time.
• Avoid zones (Premium): the areas you mark to keep out of, including their name, their shape on the map, which end of the trip they apply to, and optionally a reason (unsafe, low pay, traffic, or other). They are stored on your device and you can edit or delete them at any time in Settings. If you turn on Share with the community for a zone, it is included in the community sync described in Section 5.

This data is saved in the device's internal storage. It is not shared with third parties except as described in Sections 4, 5, 6 and 7.

The App and website make network requests for the following services:

• Google (Firebase Analytics and Crashlytics): usage statistics and crash reports. They use standard Google identifiers, without your identity or personal data.
• Google (Firebase Authentication): optional — to sign in with your Google account when using features that require an account (web subscription, cloud sync). See Section 6.
• Google (Cloud Firestore): optional — cloud database where your settings and history are stored if you enable Premium sync. See Section 6.
• Google (AdMob): shows discreet ads to free-tier users. Ads are hidden while you're driving or while an offer is being analyzed.
• Google (Firebase): hosts this website and part of the systems that process your subscription and your support messages, including diagnostics reports (see Section 2).
• Mercado Pago (Argentina only): processes the payment for your Premium subscription when you sign up from the web. See Section 7.
• Resend (email provider): sends transactional emails to your inbox, such as the Premium welcome and support replies.
• Fuel price sources (by country): to show you the local price we query public sources in each country: Argly (Argentina), CRE (Mexico) and CNE (Chile). Only your country, province and fuel type are sent; no personal data.
• api.country.is: detects your country on the website to show you the correct subscription option. It does not identify you.
• Cloudflare: protects and routes the traffic to our server, hosts part of our services (the avoid zones shared with the community, the support mailbox and the Mercado Pago subscription) and keeps the backups.
• Address search (Premium trip calculator): the addresses you type into the calculator are sent to our server, which turns them into coordinates with its own OpenStreetMap-based search and, depending on the address, with the public address services USIG (City of Buenos Aires) and Georef (Argentine Government) or with Nominatim (OpenStreetMap). They only receive the address text, never your identity.
• Route calculation (Premium trip calculator): the route and the distance between those addresses are calculated by our own routing server, with OpenStreetMap data, without sending them to other providers.
• Google (Android geocoding service): turns offer addresses into coordinates, only while you have Avoid zones active. See Section 2.
• Google (Maps SDK): renders the map you use to define and edit your Avoid zones.
• Our server: receives your support messages and diagnostics reports, reports the status of your subscription and your Premium Days, the fuel price and the threshold suggestions, and keeps a copy of your settings and your history if you turned on Premium sync (see Section 6). It runs on a virtual private server rented from DonWeb, reached through the Cloudflare network, and its database is backed up every night to Cloudflare R2.
• Google Analytics (website): measures visits to this site with Google cookies and identifiers.
• Meta Pixel (website): measures visits to this site for our ads on Meta (Facebook and Instagram), with Meta cookies and identifiers.
• Cloudflare Turnstile (website): checks that the contact form is sent by a person and not by an automated program.

Some of these providers may process data outside Argentina, for example in the United States or the European Union.

The App anonymously sends data about detected offers to a shared database hosted on Firebase to improve the service. For free-tier users this sync is a condition of the free service and cannot be disabled. Premium subscribers share by default and can disable it in Settings → Privacy.

Shared data includes only: an anonymous offer identifier (non-reversible and not linked to you); platform (uber, didi, cabify, etc.); offer price; pickup distance (km); trip distance (km); estimated trip time (minutes); approximate pickup area as shown in the offer (the location is rounded to a wide area so the exact point and your GPS cannot be identified); currency code; decision level (green/yellow/red); vehicle type; country code; province/state; and the local date and time the offer was seen.

Data does NOT include: your name, email, phone, rideshare account, the driver's exact GPS location, passenger data, or any identifier that could reconstruct your identity. The identifier used to group uploads is not linked to your account and cannot identify you.

Shared avoid zones: if you turn on "Share with the community" for a zone, once a day we combine it with other drivers' zones in your same country and province. This combination is only published once at least 3 distinct drivers share the same zone (matched by its administrative name, e.g. a neighborhood) within the last 90 days, and includes only: the area's administrative name and level (neighborhood, locality, district); your country and province; the number of distinct drivers sharing it; the most common reason among them; whether they marked it as origin, destination, or both; the date of the most recent activity; and an approximate area of about 1.1 km per cell, never your zone's exact shape.

This combination NEVER includes: your user identifier, the name you gave your zone, the exact shape or radius of your individual zone, or your location. If you delete a shared zone, it stops counting toward the next update of this combination.

Signing in is optional. You only need it if you want any of these features:

• Subscribe to or manage your Premium subscription from the website (Argentina) — see Section 7.
• Sync your settings and history across devices (Premium feature).

When you sign in with Google through Firebase Authentication, we store:

• Your email address and a user identifier generated by Firebase.
• Your app settings (thresholds, vehicle data, preferences) in Firestore and a copy on our server, only if you turn on sync.
• Your offer history in Firestore and a copy on our server, only if you turn on sync.
• If you take part in the Referral Program: the relationship between who invited whom (as applicable), the referral code linked to your account, and the reward values frozen at the moment of attribution. This data is used to credit the reward or discount, reverse it after a refund or chargeback, and prevent misuse of the program.

You can sign out at any time. You can request the complete deletion of your account and synced data from /eliminar-cuenta.

You can see the full details of how this data is handled in the Referral Program Terms.

The Premium subscription can be purchased through two channels:

• Google Play (all countries): payment and renewal are managed by Google. Their payment and refund policies apply.
• Website with Mercado Pago (Argentina only): payment is managed by Mercado Pago. To process it we share with Mercado Pago your email (associated with the account you signed in with) and the chosen plan. Mercado Pago returns and we store in our database: subscription identifier, payer identifier, payment method (card brand and last 4 digits), amount and date of each charge.

We do not store full card data. Payment processing is done by Mercado Pago under its own policy.

• ACCESSIBILITY_SERVICE Screen reading of rideshare apps to extract offer data.
• FOREGROUND_SERVICE_MEDIA_PROJECTION Screen capture used only to read the offers that some rideshare apps show as images; images are processed on your device and are not stored.
• SYSTEM_ALERT_WINDOW Display the floating overlay with the analysis while using another app.
• FOREGROUND_SERVICE Keep the listening service active in the background.
• POST_NOTIFICATIONS Show a persistent notification while the service is active.
• INTERNET Query fuel price, cloud sync and Google services.
• ACCESS_COARSE_LOCATION Automatically detect your province to get local fuel prices and, if you use Avoid zones, centre the editor map on your approximate area. Location is not stored or shared.
• ACCESS_FINE_LOCATION Optional (precise location): the tool only reads the phone's last known location, never tracks it, and uses it on your device to better estimate the distance to an offer's pickup point. It is not stored or shared.
• REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Request the user to disable battery optimization so the service is not interrupted.
• AD_ID Standard Google identifier so AdMob can serve ads (free version only).

Retention varies depending on where the data is stored:

• Trip history (local): it stays on your phone until you uninstall the App or clear its data in Android's settings. Turning it off in Settings does not delete what is already stored. You can export it from Settings.
• Local settings: retained until you uninstall the App or reset to defaults.
• Fuel cache: updated periodically.
• Cloud data (Premium): to delete your account and synced data, follow the procedure described at /eliminar-cuenta. We block the account as soon as we receive the request and finish the deletion within 5 business days.

When you uninstall the App, all local data is permanently deleted. The anonymous offer data (Section 5) is not linked to your identity and cannot be associated with you individually; for this reason it cannot be deleted individually.

The App is intended for rideshare drivers. It is not aimed at minors under 18 and does not intentionally collect data from minors.

We may update this policy at any time. When we do, we will update the "Last updated" date at the bottom of this page. We recommend reviewing this page periodically.

You can ask us for access to your personal data and for its rectification, update or deletion (Argentine Law 25.326, sections 14 to 16) by writing to contacto@viajerentable.com.ar from the email address you signed in with. You can also withdraw a consent you gave us; without it you may not be able to use the feature that needs it.

The owner of personal data has the right to access it free of charge at intervals of no less than six months, unless a legitimate interest is shown, as set out in section 14, subsection 3 of Law No. 25.326.

The Agencia de Acceso a la Información Pública (AAIP, the Argentine Agency for Access to Public Information), as the supervisory authority of Law No. 25.326, has the power to handle the complaints and claims filed by anyone whose rights are affected by a breach of the rules in force on personal data protection.

If you have questions about this privacy policy you can write to us at contacto@viajerentable.com.ar.